Managed Services
Can Save You More Than Money
That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.
For some reason your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!
You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.
Not exactly the day you had planned.
Some of the managed services we can provide are:
Remote support – This allows us to help you quickly without needing to be on-site.
Hardware monitoring – We monitor your servers and workstations to catch hardware failures before they happen.
Managed anti-virus – We make sure your anti-virus is up to date and take immediate action if an infection occurs.
Patch management – We make sure your computer’s operating system is up to date, closing access to known vulnerabilities as soon as possible.
Basic Plan
Remote Monitoring
With this service have a Technician to monitor your system and advise of any issues before they become worse.
Remote Monitoring with Anti-Virus Protection
Core Functionality
Detect issues on your device such as:
Hard Drive Failures
Application Crashes
Blue Screens of Death (BSOD)
Low Disk Space Errors
Fragmented Drives
No A/V installed warnings
Disabled Firewall
Device Manager Issues
Time-Based Triggers
Plans and Pricing
Check below for more info of each plan and features.
Residential and SMB Business
Plans Available
Basic
* Technician Assistance Extra*- Limited Notifications
- Connect With a Technician at any time
- No Yearly Fees
- Upgrade Anytime
- Ask about monitoring and Anti-Virus plans
Monitoring / Anti-Virus
Best Value- Includes Basic Features
- Ability to Connect with a Tech
- Desktop Notifications
- Remote Monitoring
- Anti-Virus Protection
Monitoring
- Includes Basic Features
- Ability to Connect with a Tech
- Desktop Notifications
- System Monitored Remotely
Downtime cost money. How much down time can your business afford? Give us a call. (276)296-1155 or Schedule and Appointment here!!
Frequently Asked Questions
What is your refund policy?
Can I upgrade after signing up?
What is Otsan Connect?
Otsan Connect is a lightweight application that lets me monitor your computer’s health so I can proactively solve your issues before they become a pain. Stuff is going to happen to your computer that puts it at risk or requires attention, like viruses, new software updates or data breaches. Otsan Connect alerts you to potential problems so you can get in touch with me anytime you need help.
How can Otsan Connect help?
It monitors for potential problems so you can pass it off to me before it becomes a real pain for you. You’ll get a simple notification if a problem arises, and easily be able to get in touch with me using Otsan Connect.
Don't Delay
If we didn’t answer all of your questions, feel free to drop us a line anytime.