In The News

Check Back Often for Updates
Easy Upgrades for your Home Office

Easy Upgrades for your Home Office

Working from home wasn't novel when the pandemic hit, yet COVID-19 forced businesses globally to give remote work a real try. Two years later, employees have a new view of modern work. Many expect to work from home, at least part-time. If you're "commuting" daily...

Enable secure and productive remote work on any device

Enable secure and productive remote work on any device

If your remote work environment isn’t both secure and productive, it isn’t working. Check out the @Microsoft infographic and DM us to get in touch with an Azure Virtual Desktop expert at Otsan Technical Service, LLC to discuss how we can help you develop your business agility.

How to Know if a Laptop Screen Is Damaged

You might want to turn that laptop into a piece of art. The screen, after all, is now showing very psychedelic, colorful images. If you have an LCD screen, the liquid inside might have spread, which can make deciphering your text or graphics like reading a Rorschach test.

Whether you want to get artistic with that laptop or not, replacing the entire laptop is one way to go, but it’s also the most expensive response. Ideally, you can avoid this approach. So, what’s left to do?

What Internet Explorer’s Retirement Means for You

What Internet Explorer’s Retirement Means for You

Internet Explorer could be your go-to. It’s been around since 1995 and was the gateway to online browsing for millions of people globally. But, as Microsoft announced, “the web has evolved and so have browsers. Incremental improvements to Internet Explorer couldn’t match the general improvements to the Web at large.”

Is Your Graphics Card Going Bad?

Whenever you create a graph on your computer, you're going to need a graphics processing unit (GPU). Without one, you won't see anything on your computer screen. So, obviously, it's a problem when it starts to fail. This article discusses signs to look for and what to...

ALERT: Your Antivirus May Be Letting You Down

ALERT: Your Antivirus May Be Letting You Down

ALERT: Your Antivirus May Be Letting You Down The best way to avoid a computer virus is by using common sense, but that doesn’t mean you’ll be safe from attack. Even the most careful user can find themselves infected in an instant and spreading the virus faster than a...

How to Choose Home Computer Repair

It's upsetting when a home computer breaks down: "My whole life is on there!" Then, you have to trust someone to take care of your device. It's a lot to ask, and that's why we're sharing these five tips to help you feel better about your choice of repair person. #1...

What to Do If You’re a Ransomware Victim

The first thing you’ll want to do is make it all go away. Yet wishful thinking is not going to get the job done. Instead, you’re going to have to turn immediately to your disaster response plan, because, of course, you have one of those already. Really, don’t underestimate the value of planning in advance for IT infrastructure compromise. Doing it proactively means calm, considered decisions rather than reacting in a crisis.
Step one is going to be identifying the systems involved and isolating them. Once you detect a compromise, limit the spread of infection by disconnecting the devices affected. Ideally, you take only a few computers offline or disconnect an individual network. Even in a large-scale compromise, remove all affected devices from the network to contain the malware.

What to do When Your Warranty Runs Out

Murphy’s Law of warranty says that you will have no problems with your computer or printer while it’s covered. Then, as if waiting for the most inconvenient time to go bust, the technology fails just after your warranty ends.

After the frustration of looking up that warranty plan to see the expiration date a few weeks ago, your first response might be to take that device back to the store. You’ve noticed they have a service desk, and that’s where you made the purchase. But the technicians on-site are likely to send your laptop to the manufacturer repair. That could be far away, which negates the convenience of taking it down to your local store. You could wait weeks for your item to get to the repair center. Then, it stills needs attention and returning to your store.

What Are Cookies?

What Are Cookies?

Fresh-baked cookies are yummy, but you may not have the same positive associations with cookies on your computer. Here's what you need to know about cookies and what they mean for your internet browsing. Cookies have been around for a long time, but new laws now...

Why Do Computers Slow Down Over Time?

Remember the awe you felt when you turned on your new computer and it loaded in a flash? Your computer was the envy of your friends and you weren’t afraid to bathe in that glory. Button on, ready to go, those were the days!

Why is My Brand New Laptop So Slow?

Why is My Brand New Laptop So Slow?

Why is My Brand New Laptop So Slow? Your old computer is beginning to slow down. So, you invest in a shiny new laptop. The clouds part and the sun shines down on this bright and lovely new device. Everything will be faster and easier. Only, from the first day, the new...

Why You Need to Uninstall Adobe Flash Player

Why You Need to Uninstall Adobe Flash Player

Why You Need to Uninstall Adobe Flash Player All good things must come to an end and it's inevitable with computer software. If you're using Adobe Flash, the day has arrived. It's time to uninstall Adobe Flash Player. Adobe stopped supporting Flash Player on December...