Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of...
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Massive SSN Breach—Is Your Business Safe
The data breach we’re talking about stems from a company called National Public Data. This organization, which gathers personal information for background checks and other purposes, was compromised by hackers. The stolen data was first offered for sale by a group known as USDOD, and later, a substantial portion of this data was leaked for free on a popular hacking forum. The information leaked includes names, addresses, Social Security numbers, and possibly even aliases, enough to cause a nightmare of identity theft and fraud.
The Real Price of Cheap Printers Revealed
We've all been there - rushing to print an important document only to discover your inkjet printer is on the fritz yet again. Whether it's refusing to print because the cartridges aren't full enough or leaving streaks and lines across your documents, inkjet printers...
Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative....
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows....
Why Delaying IT Refreshes Is a Bad Idea
Recently, businesses have faced significant economic challenges, and it's natural to look for ways to cut costs. One area where many companies are tightening the purse strings is IT hardware refresh cycles. Traditionally, businesses might upgrade their hardware every...