Managed Services

Can Save You More Than Money

That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.

For some reason your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!
You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.
Not exactly the day you had planned.

Some of the managed services we provide are:
Remote support – This allows us to help you quickly without needing to be on-site.
Hardware monitoring – We monitor your servers and workstations to catch hardware failures before they happen.
Managed anti-virus – We make sure your anti-virus is up to date and take immediate action if an infection occurs.
Patch management – We make sure your server/computer’s operating system is up to date, closing access to known vulnerabilities as soon as possible.

Image of Cybersecurity bridge gap

As a business owner, you know the importance of cybersecurity but finding qualified experts is nearly impossible. Learn how partnering with an MSSP can give you enterprise-grade protection without the headaches.

  • Learn why the shortage of cybersecurity professionals has become so dire
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  • Find out how partnering with an MSSP can help overcome staffing challenges and shore up your defenses

Download our free eBook today! 

Available Plans

Residential and Business

Check below for more info of each plan and features.


The Basic plan offers notifications of system health alerts and the ability to get in touch with a technician if any issues should arise. This package doesn’t include the remote monitoring feature.

* Technician Assistance Extra*

+Limited Notifications

+Connect With a Technician at any time

+No Yearly Fees

+Upgrade Anytime

+Ask about monitoring and Anti-Virus plans

Remote Monitoring

With this service have a Technician to monitor your system and advise of any issues before they become worse.

+Includes Basic Features

+Ability to Connect with a Tech

+Desktop Notifications

+Remote Monitoring

+Anti-Virus Protection

Remote Monitoring with Anti-Virus Protection

With this Monitoring and Anti-Virus protection your system will be monitored for any issues. Windows and some 3rd party apps will be kept up to date. This package also includes Anti-Malware protection.

+Includes Basic Features

+Ability to Connect with a Tech

+Desktop Notifications

+System Monitored Remotely

Core Functionality

Detect issues on your device such as:

 Hard Drive Failures

Application Crashes

Blue Screens of Death (BSOD)

Low Disk Space Errors

Fragmented Drives

No A/V installed warnings

Disabled Firewall

Device Manager Issues

Time-Based Triggers

Frequently Asked Questions

What is your refund policy?

We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving customer. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy customer.

Can I upgrade after signing up?

Yes, you can upgrade at any time after signing up. Fill out the contact form and I will be in touch soon as possible.

What is Otsan Connect?

Otsan Connect is a lightweight application that lets me monitor your computer’s health so I can proactively solve your issues before they become a pain. Stuff is going to happen to your computer that puts it at risk or requires attention, like viruses, new software updates or data breaches. Otsan Connect alerts you to potential problems so you can get in touch with me anytime you need help.

How can Otsan Connect help?

It monitors for potential problems so you can pass it off to me before it becomes a real pain for you. You’ll get a simple notification if a problem arises, and easily be able to get in touch with me using Otsan Connect.

Get In Touch

Downtime cost money. How much down time can your business afford?

Give us a call. (276)296-1155 or Schedule and Appointment here!!